PORTUGAL BUGS is registered on the Online Complaints Book Platform, so any customer can access it by clicking here or accessing the page https://www.livroreclamacoes.pt.

In the event of a dispute, we inform that the consumer can resort to the Alternative Consumer Dispute Resolution entities identified on the consumer portal, on the website www.consumidor.pt – which are reproduced here – or Consumer Dispute Resolution entities in Line identified on the website https://webgate.ec.europa.eu/odr.